Systems / PhoneSuite

PhoneSuite solutions are ideal for economy and limited-service properties up to 475 rooms, providing you a complete line of professional hotel options including Auto-Attendant, Voice Mail, and Call Accounting.

For Your Guests:
• Automatic or manual cash (blocked) or credit card (open) long distance control.

• Answer detection ensures guests are only billed for completed calls, not busy or no-answer.

• Optional suite cloning provides two separate guest room lines with one guest phone number.

• Set wake-up calls from either guest room or the front desk; guests hear a professional voice greeting.

• Voice mail automatically turns message waiting light on and off.

• Emergency 9-1-1 calls are given priority and immediately notify the front desk.

• Direct inward dial option allows outside calls to ringing directly to rooms.

• Speed-dial compatibility with programmable guest room phone buttons.

• Optional Auto Attendant allows callers to reach guests even when the front desk is closed.

For Your Front-Desk and Administrative Staff:
• Easy-to-use console with one-touch buttons — requires minimal staff training
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• Handle up to four simultaneous calls (four answer/hold positions per console).

• Guest name display at front desk console and feature phones.

• Easy check in/out automatically sets dialing restrictions, resets voice mail, and deactivates the phone upon check out.

• Seamless interface to PMS for posting phone call charges, room status updates, and guest-in-room name assignment.

• Enter status codes from guest rooms to notify PMS of room status and availability.

• Set credit limits, track costs, print and store calls automatically at check-out with our Call Accounting option.

• Answer, take messages, and transfer calls with our Auto-Attendant and Voice Mail options
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• Wake-up call monitoring tracks answered and missed wake-up calls.

• Incoming calls on toll-free lines can be blocked from transfer to guest rooms.

For Your Manager:
• Perform most console functions from a cordless phone, giving freedom to move about the property.

• Answer incoming trunk calls from any administrative extension.

• Compact main cabinet takes up little space and in most cases will operate with existing wiring.

• T1 and PRI Digital trunk interface with Direct Inward Dialing (DID), Dialed Number Identifi cations Service (DNIS), and Caller ID (PRI only).

• Digital Feature Phones with line appearance, speed dial, and guest name display.

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